Fundamentals of Management Essay

1) unrivalled of Zappos key features is free returns on enclothes that dont fit. do unbowed interpretation An online shoe store needs to be allow customers to try on shoes. Zappos does this with free returns and no questions asked. Diff 1 pageboy reviewer 29 aim 2.12) 1 element of Zappos success is that it has limited selection, focusing on timberland rather than a great number of different brands and styles. Answer FALSE Explanation Zappos has an enormous selection. excerption is one of the advantages it has over conventional shoe stores. Diff 2 Page Ref 29 quarry 2.13) One of Zappos goals is to deliver WOW to its customers.Answer TRUEExplanation Delivering WOW is one of Zappos ten corporate values. Diff 2 Page Ref 29 Objective 2.14) A major cause of the shutdown of a BMW concourse plant in South Carolina in 2010 was a bank crisis in Iceland. Answer FALSE Explanation A volcanic eruption in Iceland was the cause of the shutdown, preventing deliveries to the plant. Diff 2 Page Ref 30 AACSB dynamics of the global economy Objective 2.1Learning subject Identify the fundamental concepts and issues of international business and guidance5) The extraneous purlieu of an shaping includes factors and forces that can affect how the organization ope evaluate. Answer TRUE Explanation The external environment includes any outside agent that can influence the performance of the organization. Diff 2 Page Ref 30 AACSB Multicultural and diversity understanding Objective 2.1Learning Outcome soak up the components of the management environment6)The components of an organizations external environment include a technological component and a semipolitical component. Answer TRUE Explanation The technological component may include such things as parvenu software, while the political component may include office holders who directly affect a corporations business. Diff 2 Page Ref 30 AACSB Analytic skills Objective 2.1Learning Outcome Describe the components of the m anagement environment7) The sociocultural component of the external environment of an organization includes trends and traditions, but not staple attitudes and values. Answer FALSE Explanation The sociocultural component of the external environment includes all beliefs and values as well as attitudes and behavioral patterns. Diff 1 Page Ref 30 Objective 2.1 Learning Outcome Describe the components of the management environment8) The overall trend toward globalization is part of the political component of an organizations external environment. Answer FALSE Explanation Globalization is part of the global component of an organizations external environment. Diff 2 Page Ref 31 AACSB Dynamics of the global economy Objective 2.1Learning Outcome Identify the fundamental concepts and issues of international business and management9) High interest rates have been identified as a major cause of the economic meltdown that began in 2008. Answer FALSE Explanation Low interest rates, rather than h igh interest rates, have been named as a cause of economic problems. Diff 2 Page Ref 31 AACSB Dynamics of the global economy Objective 2.1Learning Outcome Identify the fundamental concepts and issues of international business and management 10) Prior to the recession that began in 2008, many businesses became highly leveraged, which is another term for a company with a high debt-to-assets ratio. Answer TRUE Explanation Withcheap credit, companies tended to take on too much debt.